Gold Award – Outstanding for Caroline Taylor – Observation of Teaching & Learning

Teaching and Learning – Caroline was recently observed by Steve Johnston, Quality Assurance for the Pathway Group, during the delivery of an Emergency First Aid at Work training programme at our Walsall Training Centre.

We are all so pleased for Caroline as it recognises her skills, knowledge and ability together with her caring and Customer Service focused approach with learners.

Steve’s positive feedback was welcomed and contributes to our ongoing plan for continued quality development.

Fascinating Fact: Caroline is a great fan of Neil Diamond and we have discovered why as he wrote her signature tune!

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