Challenging Behaviour

The aim of this course is to promote awareness of the causes and how to use communication as a tool to reduce them. The aim of this course is to help understand what challenging behaviour is, who it affects and how to reduce the likelihood of being harmed by their own actions or the actions of others.

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Challenging behaviour course summary

  • Identify behaivours that can be challenging
  • Recognise why people behave in ways that are challenging
  • Recognise how behaviour can be misinterpreted

Learning outcomes

  • Increase confidence when managing challenging behaviour
  • Understand how ones behaviour can affect others
  • Gain skills to defuse challenging situations
  • Develop an awareness of the importance to work within the law, following organisations policies and procedures
  • Understand the importance of debriefing self care following incidents involving challenging behaviour


  • All delegates will receive a certification of attendance picture1